Wright Insurance Agency Inc. Privacy Policy

Effective Date: August 12, 2026

Introduction

Wright Insurance Agency Inc. is committed to protecting the privacy and confidentiality of all

youth and individuals who seek our services. Many of the young people who contact Wright

Insurance Agency Inc. are doing so during challenging circumstances and are seeking safety,

support, hope, and resources. We treat all personal information with the highest level of care

and confidentiality.

By using our services, communicating with us, or providing personal information, you agree to

the practices described in this Privacy Policy.

Information We Collect

Wright Insurance Agency Inc. may collect personal information including:

● Name

● Phone number

● Email address

● Mailing address (if provided)

● Service-related information necessary to provide assistance and support

● Communication preferences, including SMS text messaging consent

We only collect information that is reasonably necessary to provide services, communicate with

youth, and respond to requests for assistance.

How We Use Information

Information collected by Wright Insurance Agency Inc. is used solely to:

● Provide youth support services and resources

● Respond to requests for assistance

● Communicate regarding programs, appointments, and services

● Send account or service-related notifications

● Provide customer support and case management services

● Improve the quality and delivery of our services

● Comply with applicable legal and regulatory requirements

Wright Insurance Agency Inc. does not use personal information for unrelated marketing

purposes.

Information Sharing and Disclosure

Wright Insurance Agency Inc. maintains strict confidentiality practices.

We do not sell, rent, trade, or share personal information with third parties.

Information provided to Wright Insurance Agency Inc. remains confidential and is only accessed

by authorized personnel who require the information to provide services and support.

How Do We Share Your Mobile Information?

No mobile information will be obtained from and/or shared with third parties or affiliates

for marketing or promotional purposes. All the above categories exclude text messaging

originator opt-in data and consent; this information will not be shared with any third

parties.

SMS Communications

If you choose to receive text messages from Wright Insurance Agency Inc., we may send

messages related to:

● Service updates

● Appointment reminders

● Program information

● Support-related communications

● Responses to inquiries

Message frequency may vary. Standard message and data rates may apply.

Opting Out of Communications

You may opt out of receiving SMS messages at any time by replying:

STOP After opting out, you will no longer receive text messages from Wright Insurance Agency Inc.

except as required to process your opt-out request.

You may also contact Wright Insurance Agency Inc. directly to update your communication

preferences.

Requesting Access, Correction, or Deletion of Information

You may request to:

● Access your personal information, where permitted by law

● Correct inaccurate information

● Delete personal information, where permitted by law

To make a request, please contact Wright Insurance Agency Inc. using the contact information

below. We will respond within a reasonable timeframe and in accordance with applicable legal

requirements.

Data Security and Confidentiality

Wright Insurance Agency Inc. takes reasonable administrative, technical, and physical

measures to protect personal information from unauthorized access, disclosure, alteration, or

destruction.

All client and youth records are maintained as confidential records and are accessible only to

authorized staff members with a legitimate business need.

Retention of Information

Wright Insurance Agency Inc. retains information only as long as necessary to provide services,

meet legal obligations, maintain records, and fulfill operational requirements. When information

is no longer needed, it is securely disposed of according to our record retention practices.

Children’s and Youth PrivacyWright Insurance Agency Inc. serves youth and young adults seeking assistance and support.

Information collected from youth is used solely for the purpose of providing services, resources,

safety planning, and support. We do not collect information for commercial solicitation purposes.

Young people contact Wright Insurance Agency Inc. voluntarily in order to receive assistance,

support, and access to resources.

Changes to This Privacy Policy

Wright Insurance Agency Inc. may update this Privacy Policy from time to time. Any changes

will be posted with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or wish to access, update, or request deletion of

your information, please contact:

Wright Insurance Agency Inc.

300 International Drive

Williamsville, NY 14221

(716) 867-6666

1wrightins@gmail.com